Have you ever experienced the frustration of your Android screen going black whenever you receive a phone call? If you find yourself constantly missing calls or struggling to answer them in time because of this issue, you’re not alone. Many Android users have encountered this annoyance, but fear not, there are solutions available to resolve this problem once and for all.
In this article, we will explore various methods to stop your Android screen from going black when you receive a call. We will discuss both native settings and third-party applications that can help you maintain visibility and accessibility during important phone calls. By implementing these solutions, you can ensure that you never miss another call due to your screen going black, allowing you to stay connected and accessible at all times.
Adjusting Screen Timeout Settings
One of the reasons why your Android screen goes black when you receive a call could be due to the screen timeout settings. By adjusting these settings, you can prevent the screen from going black during calls.
To start, go to the “Settings” menu on your Android device and look for the “Display” or “Screen” option. Within this menu, you should find the “Sleep,” “Screen Timeout,” or a similar feature. Tap on it and select a longer duration, such as 30 seconds or 1 minute.
It’s important to note that a longer screen timeout may impact your device’s battery life. Therefore, it’s recommended to find a balance that suits your needs.
By adjusting the screen timeout settings on your Android device, you can ensure that your screen stays on while you’re on a call, preventing the annoyance of a black screen interrupting your conversations.
Disabling Proximity Sensor For Calls
Disabling the proximity sensor for calls is a potential solution to prevent your Android screen from going black when receiving a call. The proximity sensor is responsible for detecting when the phone is near your face and automatically turning off the screen to prevent accidental touches during calls. However, at times, this feature may malfunction and cause the screen to go black even when the phone is not close to your face.
To disable the proximity sensor for calls, follow these steps:
1. Go to the “Phone” app on your Android device.
2. Tap the three-dot menu icon or the gear icon to access the settings.
3. Look for the “Call settings” or “Incoming call settings” option and select it.
4. Depending on your device, you may see an option to disable the proximity sensor or adjust its settings. Choose the appropriate option.
5. Disable the proximity sensor for calls by toggling off the corresponding switch or checkbox.
By disabling the proximity sensor, your Android screen should no longer go black during calls, allowing you to have uninterrupted access to your phone’s features and functions.
Checking For Software Updates
Software updates are crucial for the smooth functioning of your Android device, including addressing any known issues or bugs. If your phone’s screen goes black when you receive a call, it could be due to outdated software. Checking for software updates should be your initial step in troubleshooting this issue.
To check for software updates, follow these easy steps:
1. Go to the “Settings” menu on your Android device.
2. Scroll down and tap on the “System” or “About Phone” option, depending on your device.
3. Look for the “Software Update” or “System Update” option and tap on it.
4. Your phone will then search for any available updates. If updates are found, follow the on-screen instructions to download and install them.
Updating your device’s software can often resolve compatibility issues and system bugs, which may be causing your screen to go black during incoming calls.
Remember to connect to a stable Wi-Fi network and ensure that your device has sufficient battery life before starting the update process.
Troubleshooting The Phone’s Hardware
Troubleshooting the phone’s hardware is a crucial step if your Android screen continues to go black when you receive a call. This involves checking various components of your device to identify any potential hardware-related issues.
Firstly, it’s essential to inspect the proximity sensor, which is responsible for detecting when the phone is near your ear during a call. Make sure there are no obstructions or dirt covering the sensor area, as this can cause incorrect readings and result in a black screen.
Additionally, check the power button and volume keys for any damage or malfunction. If these buttons are stuck or not functioning properly, they may inadvertently trigger actions that lead to a black screen during calls.
Furthermore, examine the display for any signs of physical damage, such as cracks or water damage. Faulty or damaged displays can cause unexpected behavior, including a black screen while making or receiving calls.
If you suspect a hardware issue but are unsure how to proceed, seeking professional assistance is recommended. A certified technician will be able to evaluate your device thoroughly and provide the necessary repairs or replacements to resolve the problem effectively.
Customizing Notification Settings
In this subheading, we explore the option of customizing notification settings on your Android device to prevent the screen from going black when receiving a call. Customizing notification settings allows you to have more control over the display and interaction with incoming calls.
By accessing your device’s notification settings, you can adjust the behavior of incoming calls and ensure that your screen remains active throughout the call. One method is to enable the “Keep screen on during calls” option, which can usually be found under the advanced call settings or display settings section of your device’s settings menu.
Additionally, you may also have the option to customize the call notification itself. This includes choosing the ringtone, vibration pattern, or even selecting a different LED color for calls. By setting up customized notifications, you can easily differentiate between regular notifications and calls, ensuring that the screen remains active specifically for incoming calls.
Customizing notification settings provides a convenient and effective solution to prevent your Android screen from going black during incoming calls, allowing you to stay connected and engaged without interruptions.
Seeking Professional Assistance
Seeking professional assistance is the final step you can take if all else fails and your Android screen still goes black when receiving calls. Sometimes, the issue may be beyond your control and require the expertise of a trained technician.
Professional assistance can be sought by contacting the official customer support of your phone’s manufacturer. They will guide you through troubleshooting steps or schedule a repair if necessary. Another option is to visit an authorized service center where skilled technicians can diagnose and fix the issue.
Before seeking professional help, it is advisable to back up your data and ensure that you have tried all the previous troubleshooting steps mentioned in the article. This will enable the technician to have a better understanding of the problem and offer a suitable solution.
Remember, professional assistance may come at a cost, especially if your device is out of warranty. However, it is often the best bet for complex issues that require specialized knowledge and tools to resolve.
FAQs
FAQ 1: Why does my Android screen go black when I receive a call?
When you receive a call on your Android device, the screen goes black to prevent accidental touches or inputs during the call. It helps to minimize interruptions and ensures that you can interact with the call without any distractions.
FAQ 2: Can I change the black screen behavior during incoming calls?
Yes, you can customize the behavior of the black screen during incoming calls. Android provides options to adjust this setting based on your preferences. You can choose to disable the black screen, set a shorter timeout, or enable certain features while on a call, such as accessing notifications or using the speakerphone.
FAQ 3: How can I disable the black screen during incoming calls?
To disable the black screen during incoming calls, go to the ‘Settings’ app on your Android device. Look for the ‘Accessibility’ or ‘Call’ settings and find the option related to the black screen behavior. Disable this option or adjust the settings to your desired preferences.
FAQ 4: What if I want to keep the black screen during calls but adjust the timeout?
If you prefer to keep the black screen during calls but want to adjust the timeout duration, follow a similar process as mentioned earlier. Find the relevant option in the accessibility or call settings and modify the timeout period according to your needs.
FAQ 5: Are there any third-party apps available to control the black screen during calls?
Yes, there are several third-party apps available on the Google Play Store that offer additional features and control over the black screen behavior during calls. These apps allow you to fine-tune settings, customize screen timeouts, and even enable or disable certain features while on a call. Make sure to choose a reputable app with good reviews and ratings.
The Bottom Line
In conclusion, there are several methods to prevent the Android screen from going black during incoming calls. By adjusting the phone’s settings, users can customize their device to their preference. Enabling the “Stay On” feature or adjusting the “Screen Timeout” settings can effectively keep the screen on during calls, ensuring uninterrupted access to information and functionality. Additionally, using third-party applications such as “Call Screen On” or “Stay Alive!” provides users with even more options to control screen behavior during incoming calls. Overall, with these various solutions, Android users can alleviate the frustration of the screen going black and experience improved usability during phone calls.
It is essential to note that the specific method to prevent the screen from going black during calls may vary depending on the Android device and operating system version. Users should thoroughly explore their smartphone’s settings and consult the user manual or online resources for accurate and device-specific information. With the help of these solutions and a little customization, users can keep their Android screens active and accessible, enhancing the overall experience of managing calls on their smartphones.