As an Apple device owner, you’re likely no stranger to the feeling of dread that comes with accidentally dropping your iPhone or MacBook. The sound of shattering glass or the sight of a dented body can be enough to make your heart sink. But if you’ve invested in Apple Care, you may be wondering: does it cover body damage? In this article, we’ll delve into the details of Apple’s warranty program and explore what’s covered, what’s not, and what you can expect if you need to make a claim.
What Is Apple Care?
Before we dive into the specifics of body damage coverage, let’s take a quick look at what Apple Care is and how it works. Apple Care is a warranty program offered by Apple that provides extended coverage for your device beyond the standard one-year limited warranty. With Apple Care, you can enjoy up to two years of accidental damage coverage, 24/7 technical support, and repair or replacement of your device if it’s deemed defective.
There are several types of Apple Care plans available, including:
- Apple Care+: This plan provides up to two incidents of accidental damage coverage, with a service fee of $29 for screen damage or $99 for other damage.
- Apple Care+ with Theft and Loss: This plan adds coverage for theft and loss, with a service fee of $149.
- Apple Care Protection Plan: This plan provides extended warranty coverage for Macs and other Apple devices, with a one-time payment.
What’s Covered Under Apple Care?
So, what’s covered under Apple Care? According to Apple’s website, the following types of damage are covered:
- Accidental damage from handling (e.g. drops, spills)
- Defects in materials and workmanship
- Battery depletion (if your device’s battery holds less than 80% of its original capacity)
However, there are some important exclusions to note:
- Damage caused by normal wear and tear (e.g. scratches, dents)
- Damage caused by misuse or neglect (e.g. using your device in extreme temperatures)
- Damage caused by third-party products or services (e.g. using a non-Apple charger)
Body Damage: What’s Covered, What’s Not
Now, let’s get to the question at hand: does Apple Care cover body damage? The answer is a bit complicated. If your device’s body is damaged due to accidental handling (e.g. you drop it and the body gets dented), Apple Care may cover the damage. However, if the damage is deemed to be the result of normal wear and tear or misuse, it may not be covered.
Here are some examples of body damage that may be covered under Apple Care:
- Dents or scratches caused by accidental drops
- Cracks or breaks in the device’s casing
- Damage to the device’s buttons or switches
On the other hand, the following types of body damage may not be covered:
- Cosmetic damage (e.g. scratches, scuffs) that doesn’t affect the device’s functionality
- Damage caused by exposure to extreme temperatures or environments
- Damage caused by third-party products or services
Making A Claim Under Apple Care
If you need to make a claim under Apple Care, the process is relatively straightforward. Here’s what you’ll need to do:
- Contact Apple Support: You can reach Apple Support by phone, email, or online chat. Let them know that you need to make a claim under Apple Care.
- Provide Proof of Purchase: You’ll need to provide proof of purchase for your Apple Care plan, as well as your device’s serial number.
- Describe the Damage: Provide a detailed description of the damage to your device, including how it happened.
- Get a Repair or Replacement: If your claim is approved, Apple will repair or replace your device.
What To Expect During The Repair Process
If your device needs to be repaired, you can expect the following:
- Apple will provide a repair estimate and obtain your approval before proceeding with the repair.
- The repair will be done by an Apple Authorized Service Provider.
- You’ll receive a replacement device if the repair can’t be done within a reasonable timeframe.
Costs and Fees
As mentioned earlier, Apple Care+ comes with a service fee of $29 for screen damage or $99 for other damage. If you need to make multiple claims, you’ll need to pay the service fee each time.
| Service Fee | Description |
|---|---|
| $29 | Screen damage (e.g. cracked screen) |
| $99 | Other damage (e.g. dented body, broken buttons) |
Conclusion
In conclusion, Apple Care does cover body damage, but only if it’s deemed to be the result of accidental handling. If you’re prone to dropping your device or have a history of accidents, investing in Apple Care may be a good idea. However, it’s essential to read the fine print and understand what’s covered and what’s not.
By understanding the terms and conditions of Apple Care, you can make informed decisions about your device’s protection and enjoy peace of mind knowing that you’re covered in case of an accident.
Final Tips
- Always read the terms and conditions of Apple Care before purchasing.
- Understand what’s covered and what’s not.
- Keep your device’s serial number and proof of purchase handy in case you need to make a claim.
- Consider investing in a screen protector or case to protect your device from accidental damage.
By following these tips, you can enjoy your Apple device with confidence, knowing that you’re protected in case of an accident.
What Is Apple Care And What Does It Cover?
Apple Care is a warranty program offered by Apple that provides extended coverage for its products, including iPhones, iPads, and Macs. The program covers repairs and replacements for defective or damaged devices, as well as technical support. Apple Care can be purchased when you buy a new device or within 60 days of the purchase date.
The coverage provided by Apple Care includes repairs for manufacturing defects, such as faulty batteries or malfunctioning screens. It also covers accidental damage, such as drops or spills, although this may require an additional fee. However, Apple Care does not cover damage caused by normal wear and tear, cosmetic damage, or damage caused by misuse or neglect.
Does Apple Care Cover Body Damage To My IPhone Or IPad?
Apple Care does cover some types of body damage to iPhones and iPads, but there are limitations. If your device has a cracked screen or dented body due to accidental damage, you may be able to get it repaired or replaced under Apple Care. However, you will need to pay a service fee, which varies depending on the type of device and the extent of the damage.
It’s worth noting that Apple Care does not cover cosmetic damage, such as scratches or dents that do not affect the functionality of the device. Additionally, if the damage is caused by misuse or neglect, such as dropping the device in water or exposing it to extreme temperatures, Apple Care may not cover the repairs.
How Much Does It Cost To Repair A Cracked Screen Under Apple Care?
The cost to repair a cracked screen under Apple Care varies depending on the type of device and the extent of the damage. For iPhones, the service fee for screen repair is typically $29. For iPads, the service fee is typically $49. However, if the damage is more extensive, such as a cracked screen and water damage, the service fee may be higher.
It’s also worth noting that if you have already used up your two incidents of accidental damage under Apple Care, you will need to pay the full cost of the repair, which can be several hundred dollars. In this case, it may be more cost-effective to purchase a new device or seek repairs from a third-party provider.
Can I Get A Replacement Device Under Apple Care If My Screen Is Cracked?
In some cases, Apple may replace your device under Apple Care if the screen is cracked and cannot be repaired. This typically happens if the damage is extensive or if the device is no longer functional. However, this is determined on a case-by-case basis, and Apple will typically try to repair the device first.
If your device is replaced under Apple Care, you will receive a refurbished device that is equivalent to your original device in terms of specifications and functionality. The replacement device will also be covered under Apple Care for the remainder of the original warranty period.
How Do I File A Claim Under Apple Care For Body Damage?
To file a claim under Apple Care for body damage, you will need to contact Apple support directly. You can do this by visiting the Apple website, calling Apple support, or visiting an Apple Store. You will need to provide proof of purchase and a detailed description of the damage, as well as any photos or videos that document the damage.
Once you have filed a claim, Apple will review it and determine whether the damage is covered under Apple Care. If it is, you will be instructed on how to proceed with the repair or replacement process. This may involve mailing in your device or visiting an Apple Store for service.
Can I Purchase Apple Care After My Device Is Already Damaged?
No, you cannot purchase Apple Care after your device is already damaged. Apple Care must be purchased within 60 days of buying a new device, and it will only cover damage that occurs after the purchase date. If you try to purchase Apple Care after your device is already damaged, Apple will not cover the repairs.
However, you may still be able to purchase Apple Care+ with Theft and Loss, which provides additional coverage for lost or stolen devices. This can be purchased at any time, but it will not cover damage that occurred before the purchase date.
Are There Any Alternatives To Apple Care For Repairing Body Damage?
Yes, there are several alternatives to Apple Care for repairing body damage. You can purchase third-party warranties or insurance plans that cover accidental damage, such as SquareTrade or Best Buy’s Geek Squad Protection. These plans may offer similar coverage to Apple Care, but at a lower cost.
Additionally, you can also seek repairs from third-party providers, such as repair shops or online repair services. These providers may offer lower prices than Apple, but the quality of the repairs may vary. Be sure to research any provider thoroughly before seeking repairs to ensure that they are reputable and reliable.