Are you experiencing issues with your Jabra Evolution headset, such as poor sound quality, connectivity problems, or unresponsive buttons?Don’t worry, resetting your Jabra Evolution can often resolve these issues and get your headset working like new again. In this comprehensive article, we’ll walk you through the process of resetting your Jabra Evolution, covering the different methods and troubleshooting tips to help you get the most out of your headset.
Why Reset Your Jabra Evolution?
Before we dive into the reset process, let’s understand why you might need to reset your Jabra Evolution in the first place. Here are some common scenarios where a reset can come in handy:
- Pairing issues: If your Jabra Evolution is having trouble connecting to your device, a reset can help resolve pairing issues and establish a fresh connection.
- Sound quality problems: If you’re experiencing poor sound quality, distortion, or crackling, a reset can help restore optimal audio performance.
- Button malfunction: If your headset buttons are unresponsive or stuck, a reset can help resolve button malfunctions and get your headset working smoothly again.
- Firmware updates: Resetting your Jabra Evolution can help prepare your headset for firmware updates, ensuring you receive the latest features and improvements.
Method 1: Soft Reset (Power Cycle)
A soft reset, also known as a power cycle, is the simplest way to reset your Jabra Evolution. This method is recommended as a first troubleshooting step for most issues.
Step-by-Step Instructions:
- Turn off your Jabra Evolution by sliding the power switch to the “off” position.
- Wait for at least 10 seconds to allow any residual power to drain.
- Slide the power switch back to the “on” position to turn on your headset.
- Your Jabra Evolution should now be reset and ready for use.
Method 2: Factory Reset
If the soft reset doesn’t resolve your issues, a factory reset may be necessary. This method will restore your Jabra Evolution to its original factory settings, erasing all customized settings and paired devices.
Step-by-Step Instructions:
- Press and hold the Volume Down button and the Call button simultaneously for at least 10 seconds.
- Release the buttons when the LED light on your headset starts flashing red and blue.
- Wait for approximately 30 seconds for the factory reset process to complete.
- Your Jabra Evolution will automatically restart and be restored to its factory settings.
Troubleshooting Tips
While resetting your Jabra Evolution can often resolve issues, there may be cases where additional troubleshooting is required. Here are some tips to help you overcome common problems:
Pairing Issues:
- Make sure your device’s Bluetooth is enabled and set to discoverable mode.
- Remove your Jabra Evolution from your device’s paired devices list and then try pairing again.
- If you’re using a dongle, try plugging it into a different USB port or restarting your computer.
Sound Quality Problems:
- Check the audio settings on your device to ensure the correct input/output settings are selected.
- Adjust the volume on your device and headset to ensure optimal audio levels.
- Try using a different audio cable or USB dongle to rule out any issues with the current one.
Resetting Jabra Evolution 75 And 85 Models
If you own a Jabra Evolution 75 or 85 model, the reset process is slightly different.
Factory Reset For Jabra Evolution 75 And 85:
- Press and hold the Volume Down button and the Microphone Mute button simultaneously for at least 10 seconds.
- Release the buttons when the LED light on your headset starts flashing red and blue.
- Wait for approximately 30 seconds for the factory reset process to complete.
- Your Jabra Evolution 75 or 85 will automatically restart and be restored to its factory settings.
Resetting Jabra Evolution UC Models
For Jabra Evolution UC models, the reset process is similar to the standard factory reset method.
Factory Reset For Jabra Evolution UC:
- Press and hold the Volume Down button and the Call button simultaneously for at least 10 seconds.
- Release the buttons when the LED light on your headset starts flashing red and blue.
- Wait for approximately 30 seconds for the factory reset process to complete.
- Your Jabra Evolution UC will automatically restart and be restored to its factory settings.
Conclusion
Resetting your Jabra Evolution can be a straightforward process that resolves many common issues. By following the step-by-step guides outlined in this article, you should be able to reset your headset and get it working like new again. Remember to try the soft reset method first, and if that doesn’t work, proceed with the factory reset method. If you’re still experiencing issues, refer to the troubleshooting tips or contact Jabra support for further assistance.
What Is The Purpose Of Resetting My Jabra Evolution Headset?
Resetting your Jabra Evolution headset is a troubleshooting step that can help resolve issues such as pairing problems, audio quality problems, or other anomalies. By resetting the headset, you can restore it to its factory settings, which can often resolve problems that cannot be solved through other means. Additionally, resetting the headset can also be useful if you want to sell or give away your headset and want to ensure that all personal settings and paired devices are erased.
It’s also important to note that resetting the headset will erase all customized settings, including equalizer settings, voice assistant settings, and any other customized features. Therefore, it’s a good idea to write down or remember any customized settings you’ve made before resetting the headset, as you’ll need to set them up again after the reset.
Will Resetting My Jabra Evolution Headset Delete My Paired Devices?
Yes, resetting your Jabra Evolution headset will delete all paired devices. This means that you’ll need to pair your devices again after the reset. Make sure to have all your devices nearby and ready to pair again after the reset. It’s also a good idea to have the pairing instructions handy, in case you need to refer to them.
Keep in mind that resetting the headset will not delete any data on your devices, only the pairing information on the headset. After the reset, you’ll need to pair your devices again and set up any customized settings you had before the reset.
Will I Lose My Customized Settings After Resetting My Jabra Evolution Headset?
Yes, resetting your Jabra Evolution headset will erase all customized settings, including equalizer settings, voice assistant settings, and any other customized features. Therefore, it’s a good idea to write down or remember any customized settings you’ve made before resetting the headset, as you’ll need to set them up again after the reset.
After the reset, you can set up your customized settings again by following the manufacturer’s instructions or by using the Jabra Sound+ app. Make sure to have all the necessary information and settings written down before resetting the headset, so you can easily set them up again.
Can I Reset My Jabra Evolution Headset Using The Jabra Sound+ App?
No, you cannot reset your Jabra Evolution headset using the Jabra Sound+ app. The app is used to customize settings, update firmware, and monitor battery life, but it does not have a reset function. To reset the headset, you’ll need to follow the step-by-step guide outlined in the article.
Make sure to follow the correct reset procedure to avoid any issues with your headset. If you’re unsure about the reset process, it’s a good idea to consult the user manual or contact Jabra’s customer support for assistance.
Will Resetting My Jabra Evolution Headset Affect Its Warranty?
Resetting your Jabra Evolution headset will not affect its warranty. The warranty is tied to the headset’s manufacturing defects and not to the number of times you reset it. As long as you follow the correct reset procedure and don’t damage the headset during the process, the warranty will remain valid.
However, if you’ve customized your headset or made any unauthorized modifications, the warranty may be void. Make sure to check the warranty terms and conditions before making any modifications or resetting the headset.
How Long Does It Take To Reset My Jabra Evolution Headset?
The reset process for the Jabra Evolution headset is relatively quick and should take no more than 10-15 minutes. This includes the time it takes to prepare the headset for the reset, initiate the reset process, and set up the headset again after the reset.
Keep in mind that the reset process may vary depending on the specific model of your headset and the type of devices you’re using. Make sure to follow the correct reset procedure to avoid any issues or complications.
What Should I Do If I’m Still Experiencing Issues After Resetting My Jabra Evolution Headset?
If you’re still experiencing issues after resetting your Jabra Evolution headset, there may be a hardware problem or a more complex issue that needs to be addressed. In this case, it’s recommended to contact Jabra’s customer support for further assistance. They may be able to diagnose the problem and provide a solution or repair options.
Additionally, you can also try troubleshooting the issue by checking the user manual, online forums, or other resources for solutions. Make sure to follow any troubleshooting steps carefully to avoid causing further damage to the headset.