How to Change the Keyboard on Your HP ProBook: A Comprehensive Guide

Your HP ProBook is a reliable workhorse, designed for productivity and durability. But even the most robust laptops can encounter issues, and a malfunctioning or damaged keyboard is a common problem. Whether you’ve spilled coffee on your keys, experienced unresponsive buttons, or simply want to upgrade to a keyboard with different features, replacing the keyboard on your HP ProBook is often a viable and cost-effective solution. This guide will walk you through the entire process, step-by-step, ensuring a smooth and successful replacement.

Table of Contents

Identifying Your HP ProBook Model

Before you even think about ordering a new keyboard, you need to identify the exact model of your HP ProBook. HP ProBooks come in various series (400, 600, 600, 650, etc.) and configurations, and each model may use a slightly different keyboard design. Installing the wrong keyboard can lead to compatibility issues or even physical damage to your laptop.

Locating The Model Number

The model number is usually printed on a sticker located on the bottom of your laptop. Look for a label that includes terms like “Model Number,” “Product Number,” or “P/N.” The model number will typically be a combination of letters and numbers (e.g., HP ProBook 450 G8).

You can also find the model number in your computer’s system information. In Windows, press the Windows key, type “system information,” and press Enter. The model number will be listed under “System Model.” In HP Support Assistant, you can find it within the “My devices” section.

Why The Model Number Matters

Knowing your model number is crucial for several reasons:

Compatibility: Ensures you purchase a keyboard that is physically compatible with your laptop’s chassis and internal connectors.
Correct Key Layout: Different regions use different keyboard layouts (e.g., QWERTY, AZERTY, QWERTZ). The model number helps you find a keyboard with the correct layout for your region.
Backlighting and Features: Some HP ProBooks come with backlit keyboards or other special features. Using the model number allows you to find a replacement that supports these features.

Gathering The Necessary Tools And Materials

Replacing a laptop keyboard requires a few basic tools and, of course, a replacement keyboard. Having everything ready before you start will make the process much smoother and prevent frustration.

Essential Tools

You’ll need the following tools:

Small Phillips Head Screwdriver: For removing screws that secure the keyboard and other components. Ensure the screwdriver is the correct size to avoid stripping the screw heads.
Small Flathead Screwdriver or Spudger: For gently prying and lifting the keyboard from its housing. A plastic spudger is preferred to avoid scratching the laptop’s finish.
Anti-Static Wrist Strap: To prevent electrostatic discharge (ESD) which can damage sensitive electronic components.
Small Container or Magnetic Mat: To keep track of the screws you remove, preventing them from getting lost.

Sourcing A Replacement Keyboard

Once you have your model number, you can start searching for a replacement keyboard. There are several options:

HP Parts Store: The official HP Parts Store is the most reliable source for genuine replacement keyboards. However, they may be more expensive than other options.
Online Retailers (Amazon, eBay, etc.): These sites offer a wide variety of keyboards, often at competitive prices. Be sure to check the seller’s reviews and ensure the keyboard is compatible with your specific model.
Third-Party Suppliers: Many companies specialize in selling laptop replacement parts. These suppliers can be a good option for finding keyboards at a reasonable price. Always verify their reputation and warranty policies.

When purchasing, check the following:

Compatibility: Double-check that the keyboard is specifically listed as compatible with your HP ProBook model.
Keyboard Layout: Confirm the keyboard layout matches your region (e.g., US QWERTY, UK QWERTY).
Backlighting: If your original keyboard was backlit, ensure the replacement keyboard also supports backlighting.
Condition: Decide whether you want a new or used keyboard. Used keyboards are generally cheaper but may have cosmetic imperfections or reduced lifespan.

Step-by-Step Keyboard Replacement Guide

Now that you have the necessary tools and a replacement keyboard, you can begin the replacement process. It’s always a good idea to work in a well-lit area and take your time to avoid mistakes.

Powering Down And Disconnecting The Laptop

Shut Down the Laptop: Completely power down your HP ProBook. Do not attempt to replace the keyboard while the laptop is running or in sleep mode.
Disconnect the Power Adapter: Unplug the power adapter from the laptop.
Remove the Battery (If Removable): If your HP ProBook has a removable battery, remove it for added safety. This will prevent any accidental power surges during the replacement process. Most newer ProBooks have internal batteries requiring disassembly to access, which is beyond the scope of this guide and not recommended for novice users.

Removing The Old Keyboard

The removal process can vary slightly depending on the specific HP ProBook model. However, the general steps are similar.

Locate the Keyboard Retaining Screws: Some HP ProBooks have screws that secure the keyboard from the bottom of the laptop. These screws are usually marked with a keyboard icon or a small arrow pointing towards the keyboard. Remove these screws.
Pry the Keyboard Bezel: In most HP ProBooks, the keyboard is held in place by a bezel that surrounds the keys. Use a small flathead screwdriver or spudger to gently pry the bezel upwards. Start at one corner and work your way around the keyboard, carefully releasing the clips that hold the bezel in place. Avoid using excessive force, as this can damage the bezel or the surrounding plastic.
Lift the Keyboard: Once the bezel is released, carefully lift the keyboard. The keyboard is still connected to the motherboard by a ribbon cable.
Disconnect the Ribbon Cable: Locate the ribbon cable connector on the motherboard. This connector usually has a small latch or clip that secures the cable. Gently lift the latch or clip to release the cable. Then, carefully pull the ribbon cable out of the connector.

Installing The New Keyboard

With the old keyboard removed, you can now install the new keyboard.

Connect the Ribbon Cable: Align the ribbon cable of the new keyboard with the connector on the motherboard. Carefully insert the cable into the connector and secure it by closing the latch or clip. Ensure the ribbon cable is fully inserted and properly secured to prevent connection problems.
Position the Keyboard: Carefully position the new keyboard into the keyboard bay, making sure it sits flush with the surrounding surface.
Secure the Keyboard Bezel: Press down on the keyboard bezel to snap it back into place. Ensure all the clips are securely fastened.
Reinstall the Retaining Screws: If you removed screws from the bottom of the laptop, reinstall them now.

Testing The New Keyboard

Before reassembling the laptop, it’s important to test the new keyboard to ensure it is working correctly.

Reconnect the Battery (If Removed): Reinstall the battery if you removed it earlier.
Reconnect the Power Adapter: Plug the power adapter back into the laptop.
Power On the Laptop: Turn on your HP ProBook.
Test the Keyboard: Open a text editor or word processing program and type on all the keys. Verify that each key registers correctly. Also, test any special function keys (e.g., volume control, brightness adjustment).
Troubleshooting: If some keys are not working, double-check the ribbon cable connection. Make sure it is fully inserted and securely fastened. If the problem persists, the keyboard may be defective, and you may need to contact the seller for a replacement.

Reassembling The Laptop

If the keyboard is working correctly, you can now reassemble the laptop.

Replace any Removed Panels: If you removed any access panels or covers, reinstall them now.
Tighten All Screws: Make sure all screws are tightened securely.
Final Check: Give the laptop a final visual inspection to ensure everything is properly aligned and secured.

Troubleshooting Common Issues

Even with careful attention to detail, you might encounter some issues during or after the keyboard replacement process. Here are some common problems and how to troubleshoot them:

Keyboard Not Working: The most common cause is a loose ribbon cable connection. Recheck the connection and ensure the cable is fully inserted and securely fastened.
Some Keys Not Working: This could also be due to a loose ribbon cable connection or a defective keyboard. Try cleaning the ribbon cable contacts with a soft, dry cloth.
Keyboard Bezel Not Seating Properly: Make sure all the clips are aligned correctly and that there are no obstructions preventing the bezel from snapping into place.
Laptop Not Powering On: Double-check that the battery is properly installed and that the power adapter is working correctly.

Preventative Maintenance For Your New Keyboard

To prolong the life of your new keyboard and prevent future problems, follow these tips:

Keep Liquids Away: Avoid eating or drinking near your laptop. Spills are the most common cause of keyboard damage.
Clean Regularly: Use a can of compressed air to remove dust and debris from between the keys. You can also use a slightly damp cloth to wipe the keyboard surface.
Use a Keyboard Protector: A keyboard protector can prevent dust, dirt, and spills from damaging the keyboard.
Store Your Laptop Properly: When not in use, store your laptop in a safe place where it won’t be subjected to excessive heat, cold, or humidity.

Replacing the keyboard on your HP ProBook is a manageable task with the right tools, a little patience, and this comprehensive guide. By following these steps carefully, you can save money on repair costs and extend the life of your laptop. Remember to always prioritize safety and take your time to avoid any damage to your device. Enjoy your newly functional keyboard!

How Do I Change The Input Language On My HP ProBook’s Keyboard?

Changing the input language allows you to type in different languages using your keyboard. To do this, first ensure that the desired language pack is installed on your Windows system. You can add a language pack through the Windows Settings app under “Time & Language” then “Language”.

Once the language pack is installed, you can switch between languages using the language bar in the system tray (usually located in the bottom right corner of your screen). Alternatively, you can use the shortcut key combination: Windows key + Spacebar. Pressing this combination repeatedly will cycle through the available input languages.

Can I Change The Keyboard Layout To A Different One (e.g., From QWERTY To Dvorak) On My HP ProBook?

Yes, you can change the keyboard layout on your HP ProBook. This is useful if you prefer a different layout like Dvorak or Colemak. To do this, go to the Windows Settings app and navigate to “Time & Language” then “Language”. Select the language you want to modify.

Within the language options, you’ll find a “Keyboards” section. Here, you can add or remove keyboard layouts associated with that language. After adding your desired layout, you can switch between layouts using the language bar in the system tray or the Windows key + Spacebar shortcut, similar to changing the input language.

My HP ProBook’s Keyboard Is Malfunctioning. Can I Use An External Keyboard Instead?

Absolutely! Using an external keyboard is a common solution when your built-in keyboard is malfunctioning. You can connect an external keyboard via USB or Bluetooth. Windows will typically recognize the external keyboard automatically without requiring any driver installations.

Once connected, the external keyboard should function immediately. You can then use it for all your typing needs. In most cases, the internal keyboard will still be active unless you specifically disable it in the Device Manager, which is generally not necessary unless it’s causing input conflicts.

How Can I Clean My HP ProBook’s Keyboard Safely?

Cleaning your HP ProBook’s keyboard regularly is essential for preventing sticky keys and maintaining its functionality. First, power off your ProBook and disconnect it from any power source. Then, turn the laptop upside down and gently shake it to remove any loose debris.

Next, use a can of compressed air to blow out any remaining dust and particles from between the keys. For stubborn dirt or grime, dampen a microfiber cloth with isopropyl alcohol and gently wipe the keys. Avoid spraying liquid directly onto the keyboard and ensure the cloth is only slightly damp.

How Do I Disable The Built-in Keyboard On My HP ProBook?

There might be situations where you want to disable the built-in keyboard on your HP ProBook, for example, when using an external keyboard permanently or if the internal keyboard is malfunctioning and causing unwanted input. You can disable the internal keyboard through the Device Manager.

To access Device Manager, right-click on the Windows Start button and select “Device Manager”. Then, expand the “Keyboards” category, right-click on your HP ProBook’s internal keyboard (it might be listed as “Standard PS/2 Keyboard” or a similar name), and select “Disable device”. Confirm the disabling process when prompted. Remember that you will need a working external keyboard to re-enable it later.

Where Can I Find Replacement Keys For My HP ProBook Keyboard?

If you’ve lost or broken a key on your HP ProBook’s keyboard, you can often find replacement keys online. Several websites specialize in selling individual replacement keys for laptop keyboards. Search for “[Your HP ProBook Model Number] replacement key” to find compatible options.

Alternatively, you can contact HP directly or check with authorized HP service centers. They might be able to provide replacement keys or even replace the entire keyboard assembly. Before purchasing, make sure the replacement key is compatible with your specific keyboard model and key type (e.g., hinge type, size, and shape).

How Do I Update The Keyboard Driver On My HP ProBook?

Updating your keyboard driver can sometimes resolve issues related to keyboard functionality. Although keyboards generally use standard drivers built into Windows, it’s still a good practice to ensure you have the latest versions. You can update the driver through the Device Manager.

To update the driver, right-click on the Windows Start button and select “Device Manager”. Expand the “Keyboards” category, right-click on your HP ProBook’s keyboard, and select “Update driver”. You can choose to automatically search for updated driver software or manually browse for a driver you’ve downloaded from HP’s website. Generally, the automatic search option is sufficient.