Are you experiencing issues with your Ring doorbell, such as connectivity problems or faulty motion detection? Resetting your device may be the solution to get it working properly again. In this article, we will walk you through the process of resetting a Ring doorbell, including the different types of resets and troubleshooting tips.
Understanding The Different Types Of Resets
Before we dive into the reset process, it’s essential to understand the different types of resets available for your Ring doorbell. There are two main types of resets: a soft reset and a hard reset.
Soft Reset
A soft reset is a simple reboot of your device. This type of reset is useful when you’re experiencing minor issues, such as connectivity problems or frozen screens. A soft reset will not erase any of your settings or data.
Hard Reset
A hard reset, also known as a factory reset, is a more extensive reset that erases all of your settings and data. This type of reset is useful when you’re experiencing more severe issues, such as faulty motion detection or audio problems. A hard reset will restore your device to its original factory settings.
Resetting Your Ring Doorbell
Now that we’ve covered the different types of resets, let’s move on to the reset process.
Soft Reset
To perform a soft reset on your Ring doorbell, follow these steps:
- Open the Ring app on your mobile device.
- Tap on the three horizontal lines in the top left corner of the screen.
- Tap on “Devices.”
- Select the doorbell you want to reset.
- Tap on “Device Health.”
- Tap on “Restart Device.”
Your doorbell will automatically restart, and you should see the Ring logo on the screen.
Hard Reset
To perform a hard reset on your Ring doorbell, follow these steps:
- Locate the small orange button on the back of your doorbell.
- Press and hold the button for 15-20 seconds.
- Release the button when the light on the front of the doorbell starts flashing.
Your doorbell will automatically reset to its original factory settings.
Troubleshooting Tips
If you’re experiencing issues with your Ring doorbell, there are a few troubleshooting tips you can try before resetting your device.
Check Your Wi-Fi Connection
Make sure your Wi-Fi connection is stable and working properly. You can check your Wi-Fi connection by opening the Ring app and looking for the Wi-Fi signal strength indicator.
Check Your Motion Detection Settings
Make sure your motion detection settings are set correctly. You can check your motion detection settings by opening the Ring app and going to the “Motion Settings” section.
Check For Firmware Updates
Make sure your doorbell is running the latest firmware. You can check for firmware updates by opening the Ring app and going to the “Device Health” section.
Common Issues And Solutions
Here are some common issues and solutions for your Ring doorbell:
Issue: My Doorbell Is Not Connecting To Wi-Fi.
Solution: Check your Wi-Fi connection and make sure it’s stable and working properly. Restart your router and try connecting your doorbell again.
Issue: My Doorbell Is Not Detecting Motion.
Solution: Check your motion detection settings and make sure they’re set correctly. Adjust the sensitivity and range to suit your needs.
Conclusion
Resetting your Ring doorbell can be a simple and effective way to resolve issues and get your device working properly again. By following the steps outlined in this article, you can perform a soft reset or hard reset on your doorbell and troubleshoot common issues. Remember to always check your Wi-Fi connection, motion detection settings, and firmware updates to ensure your doorbell is working at its best.
What Is The Purpose Of Resetting My Ring Doorbell?
Resetting your Ring Doorbell is a troubleshooting step that can resolve various issues, such as connectivity problems, poor video quality, or difficulties with motion detection. By resetting the device, you can restore it to its factory settings, which can often resolve software-related issues.
When you reset your Ring Doorbell, all customized settings will be erased, and the device will return to its default state. This means you’ll need to set up the device again, including reconnecting it to your Wi-Fi network and reconfiguring any customized settings. However, this process can often resolve persistent issues and improve the overall performance of your Ring Doorbell.
Will Resetting My Ring Doorbell Delete My Recorded Videos?
Resetting your Ring Doorbell will not delete any recorded videos. The videos are stored in the cloud, and resetting the device will not affect them. You can still access your recorded videos through the Ring app, even after resetting the device.
However, if you’re using a local storage device, such as a microSD card, to store your recorded videos, you should remove the card before resetting the device. This will prevent any accidental deletion of your recorded videos. Once you’ve reset the device, you can reinsert the microSD card, and the device will continue to record videos to the card.
How Do I Reset My Ring Doorbell?
To reset your Ring Doorbell, you’ll need to press and hold the orange button on the back of the device for about 20 seconds. This will initiate the reset process, and the device will begin to restart. You may see the lights on the device flash or change color during this process.
Once the device has restarted, you can release the orange button. The device will then enter setup mode, and you can begin the process of reconnecting it to your Wi-Fi network and reconfiguring any customized settings. Make sure to follow the in-app instructions to complete the setup process.
Can I Reset My Ring Doorbell Using The Ring App?
No, you cannot reset your Ring Doorbell using the Ring app. The reset process must be initiated by pressing the orange button on the back of the device. The Ring app does not have a reset option, and attempting to reset the device through the app will not work.
However, the Ring app can guide you through the setup process after you’ve reset the device. Once you’ve initiated the reset process, you can open the Ring app to complete the setup process. The app will walk you through the steps to reconnect your device to your Wi-Fi network and reconfigure any customized settings.
How Long Does It Take To Reset My Ring Doorbell?
The reset process typically takes about 20-30 seconds. During this time, the device will restart, and the lights on the device may flash or change color. Once the device has restarted, you can release the orange button, and the device will enter setup mode.
After the reset process is complete, you’ll need to set up the device again, which can take a few minutes. You’ll need to reconnect the device to your Wi-Fi network, reconfigure any customized settings, and update the device’s software. The entire process, including setup, can take about 10-15 minutes.
Will Resetting My Ring Doorbell Affect My Subscription?
Resetting your Ring Doorbell will not affect your subscription. Your subscription will remain active, and you’ll still have access to all the features and benefits associated with your plan. However, if you’re using a free trial or a promotional subscription, resetting the device may affect the trial or promotional period.
If you’re concerned about your subscription, you can contact Ring’s customer support team to confirm that your subscription will not be affected by the reset process. They can also provide guidance on how to reset the device and complete the setup process.
What Should I Do If Resetting My Ring Doorbell Doesn’t Resolve The Issue?
If resetting your Ring Doorbell doesn’t resolve the issue, you may need to contact Ring’s customer support team for further assistance. They can help you troubleshoot the issue and provide guidance on how to resolve it. In some cases, the issue may be related to a hardware problem, and the device may need to be replaced.
Before contacting customer support, make sure you’ve tried all the troubleshooting steps, including resetting the device and updating the software. You should also have your device’s serial number and a detailed description of the issue ready, as this will help the support team to assist you more efficiently.