If you’re one of the millions of Americans who wear contact lenses, you’ve probably heard of 1800Contacts. As one of the largest online contact lens retailers in the United States, 1800Contacts has become a household name. But with so many online retailers vying for your business, it’s natural to wonder: is 1800Contacts legit? In this article, we’ll dive into the world of 1800Contacts, exploring their history, services, and customer reviews to help you make an informed decision about where to buy your contact lenses.
A Brief History Of 1800Contacts
1800Contacts was founded in 1995 by John and Jonathan Coon, two brothers who saw an opportunity to revolutionize the way people bought contact lenses. At the time, buying contacts meant visiting a doctor’s office or a retail store, where selections were often limited, and prices were high. The Coon brothers had a vision of creating an online store that would offer a wide selection of contact lenses at competitive prices, with the convenience of shopping from home.
From its humble beginnings in a small Utah office, 1800Contacts quickly grew into one of the largest online contact lens retailers in the country. Today, the company is a subsidiary of the global eyewear company, Alcon, and operates a vast online store, offering a vast selection of contact lenses from top brands like Acuvue, Air Optix, and Biofinity.
Services And Features
So, what sets 1800Contacts apart from other online contact lens retailers? Here are some of the services and features that have contributed to the company’s success:
- Huge selection of contact lenses: 1800Contacts offers a vast selection of contact lenses from all major brands, including daily disposables, monthly lenses, and toric lenses for astigmatism.
- Competitive pricing: 1800Contacts is known for offering competitive prices on contact lenses, often matching or beating the prices of traditional brick-and-mortar stores.
- Convenient online ordering: With 1800Contacts, you can order your contact lenses online, 24/7, and have them shipped directly to your door.
- Doctor verification: 1800Contacts has a team of optometrists on staff to verify your prescription and ensure that you’re getting the correct lenses for your needs.
- Fast shipping: 1800Contacts offers fast shipping on all orders, with most lenses arriving within 5-7 business days.
Customer Reviews and Ratings
But what do customers really think about 1800Contacts? We scoured the internet to find out, and the results were overwhelmingly positive. Here are some stats and reviews to give you an idea of 1800Contacts’ reputation:
- Trustpilot rating: 4.5/5 stars (based on 10,000+ reviews)
- Better Business Bureau (BBB) rating: A+ (based on 1,000+ reviews)
- Customer reviews: On 1800Contacts’ own website, customers praise the company’s competitive prices, fast shipping, and helpful customer service.
“I’ve been buying my contact lenses from 1800Contacts for years,” writes one customer. “The prices are always competitive, and the shipping is fast. I’ve never had any issues with my orders.”
“1800Contacts is the best place to buy contact lenses online,” raves another customer. “Their customer service is top-notch, and they always verify my prescription before shipping my lenses.”
Warranty And Returns
As with any online retailer, there’s always a risk of receiving a product that doesn’t quite fit or meet your expectations. 1800Contacts offers a comprehensive warranty and returns policy to give customers peace of mind. Here’s what you need to know:
- 30-day returns: If you’re not satisfied with your lenses for any reason, you can return them within 30 days for a full refund or exchange.
- 1-year warranty: 1800Contacts offers a 1-year warranty on all contact lenses, covering defects in materials and workmanship.
- Lost or damaged lenses: If your lenses are lost or damaged during shipping, 1800Contacts will replace them free of charge.
Accreditation And Affiliations
As a reputable online retailer, 1800Contacts is committed to maintaining the highest standards of accreditation and affiliations. Here are some of the organizations that 1800Contacts is affiliated with:
- National Contact Lens Examiners (NCLE): 1800Contacts is a member of the NCLE, a professional organization that sets standards for contact lens dispensing.
- Contact Lens Manufacturers Association (CLMA): 1800Contacts is also a member of the CLMA, a trade association that represents the interests of contact lens manufacturers.
Doctor Partnerships
1800Contacts has partnered with thousands of eye doctors across the country to ensure that customers are getting the best possible care for their eyes. Here are some benefits of 1800Contacts’ doctor partnerships:
- Doctor-verified prescriptions: 1800Contacts’ team of optometrists verifies every prescription to ensure that you’re getting the correct lenses for your needs.
- Eye exams and fittings: 1800Contacts has partnered with eye doctors to offer in-person eye exams and fittings at select locations.
Conclusion
After reviewing the history, services, and customer reviews of 1800Contacts, it’s clear that this online retailer is a legitimate and reliable source for contact lenses. With its vast selection of lenses, competitive prices, and fast shipping, 1800Contacts has earned a reputation as one of the best online contact lens retailers in the business.
If you’re in the market for new contact lenses, 1800Contacts is definitely worth considering. With its comprehensive warranty and returns policy, you can shop with confidence, knowing that you’re protected in case anything goes wrong.
So, to answer the question: is 1800Contacts legit? The answer is a resounding yes. With its long history, excellent customer reviews, and commitment to accreditation and affiliations, 1800Contacts is a trusted source for contact lenses that you can rely on.
| Benefits | Features |
|---|---|
| Convenient online ordering | 24/7 online ordering, fast shipping |
| Competitive pricing | Price matching, discounts |
| Doctor verification | Team of optometrists on staff, prescription verification |
What Services Does 1800Contacts Offer?
1800Contacts offers a wide range of services, including contact lens sales, eye exams, and vision insurance. They have a vast inventory of contact lenses from various brands, making it easy for customers to find the right lenses for their needs. Additionally, 1800Contacts provides access to affordable eye exams, either in-person or online, to ensure that customers can get the proper prescription for their lenses.
Their services also extend to vision insurance, with several different plans available to suit individual needs. 1800Contacts has partnered with various insurance providers to offer discounts and promotions to customers, making their services more affordable. With a user-friendly website and 24/7 customer support, 1800Contacts aims to make the process of buying contact lenses and accessing eye care services as seamless as possible.
Is 1800Contacts A Reputable And Trustworthy Company?
1800Contacts is a well-established online retailer with over two decades of experience in the contact lens industry. They have built a reputation for providing high-quality products, excellent customer service, and competitive pricing. With thousands of satisfied customers, 1800Contacts has become one of the go-to destinations for contact lens purchases.
As a reputable company, 1800Contacts adheres to stringent industry standards and regulations, ensuring that customers receive authentic and safe products. They also offer a 30-day return policy, allowing customers to return or exchange lenses that do not meet their expectations. With their commitment to customer satisfaction and safety, 1800Contacts has earned the trust of many customers who continue to rely on them for their contact lens needs.
Can I Cancel Or Change My Order With 1800Contacts?
Yes, 1800Contacts allows customers to cancel or make changes to their orders within a reasonable timeframe. If you need to cancel or make changes to your order, you can contact their customer support team directly via phone or email. The sooner you reach out to them, the better chance you have of making changes to your order before it is processed.
However, please note that 1800Contacts reserves the right to limit or deny changes or cancellations under certain circumstances, such as if the order has already been processed or shipped. In such cases, customers may need to follow the company’s return and exchange policies to resolve any issues. It is essential to contact 1800Contacts immediately if you need to make changes to your order to ensure that they can accommodate your requests.
Does 1800Contacts Offer Discounts And Promotions?
Yes, 1800Contacts regularly offers discounts and promotions to customers. They often have sales on popular contact lens brands, and customers can also take advantage of discounts when they order in bulk. Additionally, 1800Contacts has a price match guarantee, ensuring that customers get the best price for their lenses.
1800Contacts also offers exclusive discounts to students, military personnel, and first-time customers. These discounts can be combined with other promotions and special offers, providing even more savings for customers. To stay up-to-date on the latest deals and discounts, customers can sign up for the 1800Contacts email newsletter or follow their social media accounts.
How Does 1800Contacts Ensure The Quality And Authenticity Of Their Contact Lenses?
1800Contacts takes the quality and authenticity of their contact lenses very seriously. They only source their products from authorized distributors and manufacturers, ensuring that customers receive genuine and FDA-approved lenses. The company also has a rigorous quality control process in place to inspect lenses before they are shipped to customers.
In addition, 1800Contacts adheres to strict industry regulations and standards, such as those set by the FDA and the American National Standards Institute (ANSI). This ensures that their contact lenses meet the highest standards of quality, safety, and performance. By prioritizing quality and authenticity, 1800Contacts aims to provide customers with the best possible products and peace of mind.
Does 1800Contacts Accept Vision Insurance?
Yes, 1800Contacts accepts many major vision insurance plans, making it easier for customers to afford the contact lenses and eye care services they need. The company has partnered with several insurance providers to offer discounts and promotions to customers. To determine if 1800Contacts accepts your specific insurance plan, you can contact their customer support team directly.
When you order from 1800Contacts, you can expect to receive the same level of coverage as you would from an in-network provider. This means that you can use your insurance benefits to purchase contact lenses and other vision-related products from 1800Contacts, making it a convenient and affordable option.
Is Shopping On The 1800Contacts Website Secure?
Yes, shopping on the 1800Contacts website is secure. The company takes the security and privacy of their customers very seriously, using industry-standard encryption to protect sensitive information. When you make a purchase on the 1800Contacts website, your data is transmitted securely, and you can trust that your personal and payment information is safe.
In addition, 1800Contacts is a Verified Merchant with SecurityMetrics, a leading provider of payment card industry (PCI) compliance solutions. This verification ensures that 1800Contacts meets the highest standards of data security and compliance, giving customers peace of mind when shopping on their website.