How to Fix a Frozen Screen on a Galaxy S6

In today’s tech-driven world, our smartphones have become an essential tool for communication, work, and entertainment. However, we all have experienced the frustration of a frozen screen on our Galaxy S6 at some point. Whether it’s a temporary glitch or a recurring issue, a frozen screen can disrupt our productivity and cause unnecessary stress. In this article, we will explore some effective methods to fix a frozen screen on a Galaxy S6 and get your device up and running smoothly again.

Identifying The Causes Of A Frozen Screen On A Galaxy S6

A frozen screen on a Galaxy S6 can be frustrating, but understanding the causes can help you troubleshoot and resolve the issue. One possible cause is a software glitch, which can occur if the operating system or apps are not up to date. Another cause could be insufficient storage space, as this can lead to the device freezing up. Additionally, a faulty or third-party app may be responsible for the frozen screen.

Hardware problems, such as a damaged or unresponsive touchscreen, can also cause the screen to freeze. This could occur due to physical damage or exposure to moisture. In some cases, overheating of the device may result in a frozen screen.

Identifying the cause of the frozen screen is the first step towards finding a solution. By taking note of any recent changes or events before the screen froze, such as system updates or newly installed apps, you can narrow down the potential causes and proceed with the appropriate troubleshooting steps.

Basic Troubleshooting Steps For A Frozen Galaxy S6 Screen

If you are facing a frozen screen issue on your Galaxy S6, there are a few basic troubleshooting steps you can follow to resolve the problem before diving into more advanced solutions.

Firstly, try holding down the Power button and Volume Down button simultaneously for about 7-10 seconds. This will force your device to restart and may clear any temporary glitches causing the screen to freeze.

If that doesn’t work, check if your battery is low and plug your device into a charger. Sometimes a frozen screen can be a result of a drained battery.

In addition, make sure your device has the latest software updates installed. Outdated software can sometimes cause performance issues. Go to Settings, then Software Update, and tap on Download and Install if any updates are available.

Lastly, remove any recently downloaded apps or updates. Sometimes incompatible apps can cause your device to freeze. You can uninstall these apps by going to Settings, then Apps, and choosing the problematic app to uninstall.

These simple troubleshooting steps should help resolve the frozen screen issue on your Galaxy S6. However, if the problem persists, you may need to explore more advanced solutions.

Clearing App Cache And Data To Resolve Screen Freezing Issues

One of the potential causes of a frozen screen on a Galaxy S6 is corrupted app data or cache. When the cache or data becomes corrupted, it can lead to various performance issues, including screen freezing. Clearing app cache and data can often resolve these problems.

To clear app cache and data on a Galaxy S6, go to the device’s settings and select “Apps” or “Applications.” Scroll through the list of installed apps and tap on the one causing the issue. From there, you’ll have the option to clear the app cache and data.

Clearing the cache will remove temporary files that may be causing conflicts, while clearing data will reset the app to its default settings. However, note that clearing data will also erase any saved preferences or login information within the app, so be sure to back up any important data.

By clearing app cache and data, you can effectively troubleshoot and resolve freezing issues on your Galaxy S6.

Performing A Soft Reset On Your Galaxy S6 To Fix A Frozen Screen

A soft reset is a simple and effective way to resolve a frozen screen on your Galaxy S6. This process allows your device to restart and clears any temporary glitches that may be causing the freeze. To perform a soft reset on your Galaxy S6, follow these steps:

1. Press and hold the Power button and Volume Down button simultaneously.
2. Hold the buttons for about 10-20 seconds until the screen turns off.
3. Release the buttons once the screen goes black and wait for a few seconds.
4. Press and hold the Power button again to turn on your Galaxy S6.

Performing a soft reset doesn’t erase any data or settings on your device, so you don’t need to worry about losing any information. After the soft reset, your Galaxy S6 should start up normally, and the frozen screen issue should be resolved. If the problem persists, you can try the other troubleshooting steps mentioned in this article.

Utilizing the Safe Mode feature to troubleshoot screen freezing problems

In order to address screen freezing problems on your Galaxy S6, one effective method is to utilize the Safe Mode feature. Safe Mode allows you to identify whether a third-party app is causing the issue, as it temporarily disables all third-party apps and only runs pre-installed system apps.

To enter Safe Mode on your Galaxy S6, press and hold the Power button until the Power off menu appears on the screen. Then, press and hold the Power off button until the Safe Mode prompt appears and tap “OK”. Your device will reboot in Safe Mode, and you will see “Safe Mode” displayed at the bottom left corner of the screen.

Once in Safe Mode, observe whether the screen freezing issue persists. If the problem is resolved, it is likely that a third-party app is causing the freezing. To identify the problematic app, begin by uninstalling recently installed apps one by one until the issue is resolved.

If the problem persists in Safe Mode, the cause is likely a system-related issue. In such cases, it is recommended to proceed to the next troubleshooting steps or seek assistance from a professional technician or the manufacturer.

Factory Reset: A Last Resort For Persistent Frozen Screens On A Galaxy S6

If you’ve exhausted all other options and your Galaxy S6 screen is still frozen, a factory reset may be necessary. However, it’s important to note that a factory reset will erase all data and settings on your device, so it should only be considered as a last resort.

To perform a factory reset on your Galaxy S6, follow these steps:

1. Backup your data: Before proceeding with a factory reset, make sure to backup all important data and files on your device. This can be done by connecting your phone to a computer and transferring the files or using cloud storage solutions.

2. Access the Settings menu: Go to the Settings app on your Galaxy S6.

3. Navigate to the Backup and Reset option: Look for the Backup and Reset option in the Settings menu.

4. Select Factory Data Reset: Within the Backup and Reset options, you should find the Factory Data Reset option. Tap on it.

5. Confirm the reset: A warning message will appear, informing you that all data will be erased. Read the message carefully and tap on Reset Device or Erase Everything to confirm.

6. Wait for the process to complete: The factory reset process may take a few minutes. Your phone will restart once it’s complete.

Keep in mind that after performing a factory reset, your Galaxy S6 will be restored to its original factory settings. You will need to set it up again and re-install any apps and configure your preferences.

Preventive Measures And Tips For Avoiding Future Screen Freezing On Your Galaxy S6

To prevent future screen freezing issues on your Samsung Galaxy S6, there are several preventive measures and tips you can follow:

1. Keep your device updated: Regularly install software updates provided by Samsung, as they often include bug fixes and performance improvements that can resolve freezing issues.

2. Avoid overloading your device: Limit the number of apps running in the background and keep your device storage space relatively free. Remove unnecessary apps and files to improve overall device performance.

3. Optimize app usage: Some poorly optimized apps can cause your device to freeze. Monitor the performance of recently installed apps and uninstall any that are causing issues.

4. Restart your device regularly: Powering off and restarting your Galaxy S6 can help refresh its memory and clear any temporary system glitches that may be causing freezing.

5. Remove unnecessary widgets and animations: Excessive widgets or live wallpapers can consume system resources and slow down your device. Disable or remove unnecessary widgets and animations to improve performance.

6. Avoid multitasking too much: Running multiple resource-intensive apps simultaneously can strain your device and lead to freezing. Close apps you’re not actively using to reduce the workload on your device.

By following these preventive measures and tips, you can ensure a smoother and more reliable experience on your Galaxy S6, free from screen freezing issues.

Frequently Asked Questions

1. Why is my Galaxy S6 screen frozen?

It is important to first understand the cause of a frozen screen on a Galaxy S6. This issue can occur due to software glitches, insufficient memory, incompatible apps, or even a faulty hardware component.

2. How can I fix a frozen screen on my Galaxy S6?

To fix a frozen screen on a Galaxy S6, you can start by performing a soft reset, which involves holding down the power key and volume down button simultaneously until the device restarts. If that doesn’t work, you can try booting your phone into safe mode, clearing the cache partition, or performing a factory reset as a last resort.

3. Will I lose my data if I perform a factory reset?

Performing a factory reset will erase all the data and settings on your Galaxy S6, so it is crucial to backup your important files before proceeding. You can create a backup using Samsung’s Smart Switch app or by manually transferring your data to another device or cloud storage.

4. What should I do if my Galaxy S6 screen continues to freeze after trying the suggested fixes?

If your Galaxy S6 screen continues to freeze even after attempting the recommended fixes, it may be necessary to seek professional assistance. Consider contacting Samsung customer support or visiting an authorized service center to diagnose and resolve the issue.


In conclusion, a frozen screen on a Galaxy S6 can be a frustrating experience, but it can often be resolved by following a few simple steps. By force restarting the device, clearing cache partition, or factory resetting the phone, users can potentially fix the frozen screen issue. It’s important to remember that if the problem persists, it may indicate a hardware issue, and it would be advisable to seek professional assistance or contact the manufacturer for further guidance.

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