How to Turn on a NOOK After It Dies: Quick Troubleshooting Tips

If you’re an avid reader and own a NOOK, there’s nothing more frustrating than finding your device completely dead. Whether you forgot to charge it or it unexpectedly powered off, fear not! In this article, we will provide you with quick troubleshooting tips on how to turn on your NOOK after it dies, ensuring you can dive back into your favorite books without any further delay.

Checking The Power Source And Charging Cable

When your NOOK tablet dies and refuses to turn on, the first step is to check the power source and charging cable. Ensure the power adapter is connected to a working power outlet and that the charging cable is securely plugged into both the adapter and the NOOK device.

If you’re using a USB cable to charge your NOOK, make sure it is properly connected to a functioning USB port on your computer or a reputable charging device. Sometimes, using a different charging cable or power adapter may solve the issue.

Additionally, inspect the charging port on your NOOK for any physical damage or debris that may be obstructing the connection. Use a soft cloth or a can of compressed air to gently clean the charging port.

By performing these simple checks, you can identify if the problem lies with the power source or the charging cable, and take the necessary steps to resolve the issue and bring your NOOK back to life.

Resetting The NOOK Device

If your NOOK has died and won’t turn on, resetting the device could help bring it back to life. Resetting a NOOK is a relatively simple process that can be done by following a few steps. First, locate the power button on your NOOK and hold it down for about 20 seconds. You may see the screen flicker or hear a noise during this time. After releasing the power button, wait a few seconds and then press it again to turn the device on.

Resetting the NOOK can often resolve minor software glitches or freezes that may have caused the device to die. It essentially restarts the NOOK, allowing it to boot up from scratch. It is important to note that resetting the NOOK will not erase any of your saved documents or files. However, it may clear any temporary system malfunctions that were causing the device to be unresponsive. If resetting the device does not solve the issue, further troubleshooting steps may be necessary.

Performing A Hard Reset On The NOOK

Performing a hard reset on your NOOK can often help resolve issues and turn it on after it has died. This process essentially forces your device to restart and can clear any temporary glitches or freezes it may be experiencing.

To perform a hard reset on your NOOK, follow these steps:

1. Press and hold the power button for about 20 seconds. Keep holding it even if the screen appears blank or the device seems unresponsive.
2. Release the power button after 20 seconds and wait for a few seconds.
3. Press the power button again to turn on the NOOK.

Performing this hard reset should help your NOOK turn on if the issue was caused by a minor software glitch or freeze. It is a simple troubleshooting step that can be attempted before seeking further assistance. Keep in mind that performing a hard reset will not result in any loss of data or content stored on your NOOK device.

Ensuring Proper Connection To The Charging Port

When it comes to turning on a NOOK after it dies, one crucial factor to consider is the connection between the charging port and the device. Sometimes, the issue may simply be a loose or faulty connection that prevents the device from receiving power.

To ensure a proper connection, start by checking the charging cable. Examine it thoroughly to ensure there are no visible signs of damage such as frayed wires or bent connectors. If any issues are found, replace the cable with a new one.

Next, make sure the charging port on the NOOK is clean and free from debris. Use a small, soft brush or a can of compressed air to gently clean out any dirt or dust that may have accumulated in the port.

Additionally, try connecting the NOOK to a different power source or USB port to rule out any problems with the original power source. If the device still does not turn on, consider using a different charging cable as well.

By ensuring a proper connection between the charging port and cable, you increase the chances of successfully turning on a NOOK after it dies.

Troubleshooting Potential Software Issues

Software issues can sometimes interfere with the proper functioning of a NOOK device. If your NOOK is not turning on despite being charged, there might be a software problem that needs to be addressed. Here are a few troubleshooting tips to help you resolve potential software issues:

1. Force close apps: Some apps may run in the background and prevent your NOOK from turning on. Press and hold the NOOK button for a few seconds, and a list of running apps will appear. Swipe them left or right to force close them and try turning on your NOOK again.

2. Update software: Outdated software can cause compatibility issues and prevent your NOOK from starting up. Connect your device to a stable Wi-Fi network, go to “Settings,” then “Device Info,” and finally select “Software Updates” to check for available updates. If an update is available, install it and restart your device.

3. Factory Reset: If all else fails, performing a factory reset can help resolve software glitches. However, keep in mind that this will erase all your data and settings, so ensure you have a backup. To factory reset, go to “Settings,” then “Device Info,” and select “Factory Reset.” Follow the on-screen instructions, and your NOOK will restart with a fresh software installation.

By following these troubleshooting tips, you can overcome potential software issues and successfully turn on your NOOK after it dies.

Contacting Customer Support For Further Assistance

If you have tried all the troubleshooting steps mentioned above and your NOOK still won’t turn on, it might be time to reach out for further assistance from customer support.

Customer support teams are trained to handle technical issues and can provide you with more specific guidance tailored to your NOOK model. They might be able to identify underlying problems or offer unique solutions that you haven’t considered.

Before you contact customer support, make sure to have your NOOK’s serial number and any relevant details about the issue on hand. This will help expedite the process and ensure that you receive the most accurate support.

When reaching out to customer support, it’s important to be patient and descriptive about the issue you’re facing. The more information you can provide, the easier it will be for them to diagnose and resolve the problem. Remember to follow their instructions carefully, and don’t hesitate to ask questions if anything is unclear.

By contacting customer support, you are taking proactive steps to seek expert help and maximize the chances of getting your NOOK up and running again.

Preventative Measures To Avoid Future Power Issues

When it comes to prolonging the life of your NOOK device and preventing power-related issues, there are several measures you can take.

Firstly, be mindful of how you handle and store your NOOK. Avoid dropping or subjecting it to extreme temperatures, as this can damage the internal components, including the battery. Additionally, keep your NOOK away from water or other liquids that could cause a short circuit.

Regularly inspect the charging cable and power adapter for any signs of damage or wear. If you notice frayed wires or exposed metal, it’s crucial to replace the cable or adapter promptly to prevent potential power issues.

Another preventative measure is to charge your NOOK regularly, even if you don’t use it frequently. Leaving your device completely discharged for extended periods can lead to damage to the battery. Aim to charge it at least once every few weeks, even if the battery is not fully drained.

Lastly, keep your NOOK’s software up to date. Manufacturers often release software updates to optimize performance and fix known bugs. Updating your device will help ensure a smoother user experience and potentially prevent power-related issues caused by software conflicts.

By following these preventative measures, you can minimize the risk of encountering power issues with your NOOK device in the future.


FAQ 1: Why won’t my NOOK turn on?

If your NOOK is not turning on, there may be a few reasons. Firstly, check if the battery is completely drained. If it is, you may need to charge it for a while before turning it back on. Additionally, try holding down the power button for a few seconds to see if it responds. If not, there could be a hardware issue, and it is advised to contact customer support.

FAQ 2: I have charged my NOOK, but it still won’t turn on. What should I do?

If charging does not solve the problem, perform a hard reset on your NOOK. To do so, press and hold the power button and home button simultaneously for about 20 seconds. Release the buttons and then try turning it on again. If this doesn’t work, reach out to customer support for further assistance.

FAQ 3: My NOOK turned off suddenly and won’t turn back on. What can I do?

Unexpected shutdowns can occur due to software glitches or other issues. In such cases, try performing a soft reset. Press and hold the power button for about 20 seconds until the NOOK restarts. If it still doesn’t turn on, connect it to a power source and try charging it. If the problem persists, contact customer support for further help.

FAQ 4: Can removing and reinserting the battery help turn on a NOOK?

No, most NOOK eReaders do not have a removable battery. Trying to remove the battery might damage the device or void the warranty. Instead, refer to the troubleshooting tips mentioned above or reach out to customer support if you are facing issues with turning on your NOOK.


In conclusion, if your NOOK device has died and you are unable to turn it on, there are a few troubleshooting tips that can help. Firstly, try connecting it to a power source and charging it for at least 30 minutes. If this doesn’t work, try performing a hard reset by holding down the power button for 20 seconds. If the issue persists, it may be necessary to contact customer support. By following these troubleshooting steps, you should be able to resolve the issue and turn on your NOOK device successfully.

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