Why Is My Windows 10 Touchpad Not Working? Common Causes and Solutions

The touchpad on a Windows 10 laptop is an integral part of its functionality, allowing users to navigate and interact with their devices seamlessly. However, it can be frustrating when the touchpad suddenly stops working, leaving users unable to perform essential tasks. In this article, we will explore the common causes behind a malfunctioning touchpad and provide straightforward solutions to help you resolve the issue and regain control over your laptop’s touchpad.

Outdated Or Incompatible Touchpad Drivers

The touchpad on your Windows 10 device may not be working because of outdated or incompatible touchpad drivers. Drivers act as a bridge between the hardware and the operating system, and without the proper drivers, the touchpad may malfunction.

To resolve this issue, you can start by updating the touchpad drivers. You can do this by going to the Device Manager, locating the touchpad under the “Mice and other pointing devices” section, right-clicking on it, and selecting “Update driver.” Windows will then search for the latest driver updates and install them. Alternatively, you can visit the manufacturer’s website and download the latest drivers manually.

If updating the drivers does not solve the problem, it is possible that the touchpad drivers are incompatible with Windows 10. In this case, you may need to navigate to the manufacturer’s website and search for drivers specifically designed for Windows 10. Download and install these drivers to ensure compatibility and proper functioning of the touchpad.

Keep in mind that regular driver updates are crucial for maintaining the overall performance of your touchpad. It is recommended to enable automatic driver updates or periodically check for driver updates to avoid similar issues in the future.

Disabled Touchpad Settings

The touchpad on your Windows 10 device may not be working due to disabled touchpad settings. Sometimes, users accidentally disable the touchpad without realizing it. To check if this is the case, follow these steps. First, press the Windows key and open the Settings app. Then, navigate to the “Devices” section and click on “Touchpad” in the left panel. Here, ensure that the touchpad is enabled and that its sensitivity settings are appropriate for your usage. If the touchpad is disabled, toggle the switch to turn it on.

Additionally, some laptops have a dedicated touchpad switch or button. It might be on the top of your keyboard, or along one of the sides of the laptop. Ensure that this switch or button is turned on as well.

If the touchpad settings were disabled, enabling them should resolve the issue. However, if the touchpad remains unresponsive, it’s possible that other causes mentioned in the upcoming subheadings could be at play.

Physical Damage Or Hardware Issues

Physical damage or hardware issues are a common cause of a non-functional touchpad in Windows 10. This can occur due to accidental spills, drops, or any other form of physical trauma. The touchpad may also stop working if there is an issue with its hardware components.

If your touchpad is not responding, first check for any visible signs of physical damage such as cracks, scratches, or loose connections. If you notice any such issues, you may need to have your touchpad repaired or replaced.

In addition, hardware issues can also be caused by outdated or faulty touchpad drivers. Ensure that you have the latest drivers installed for your touchpad. Visit the manufacturer’s website or use driver update software to download and install the correct drivers.

If the touchpad still does not work after checking for physical damage and updating the drivers, it is recommended to seek professional assistance or contact customer support of the device manufacturer for further troubleshooting and assistance.

Touchpad Settings Conflicts With Other Software

When your touchpad stops working, one potential cause could be conflicts with other software installed on your Windows 10 device. Certain programs or applications may interfere with the touchpad settings, preventing it from functioning correctly.

To troubleshoot this issue, you can start by identifying any recently installed software or programs. Sometimes, these newly installed applications may conflict with the touchpad settings, resulting in its malfunction. To resolve this, you can try uninstalling the software that you suspect might be causing the conflict.

Additionally, it is also crucial to ensure that all your drivers and software are up to date. Outdated drivers or conflicting software versions may contribute to touchpad issues. Check the manufacturer’s website for updated touchpad drivers or use Windows Update to keep your system software up to date.

If the problem persists, you may want to consider performing a clean boot. This will start your Windows 10 with a minimal set of drivers and startup programs, allowing you to determine if any specific software is causing the conflict with the touchpad.

By addressing conflicts with other software, you can potentially resolve touchpad issues and restore its functionality on your Windows 10 device.

Windows Updates Causing Touchpad Malfunction

Windows updates are essential for the smooth functioning of your operating system, but they can sometimes cause issues with specific hardware components, such as the touchpad. It is not uncommon for a Windows update to result in the touchpad not working or behaving erratically.

One possible reason for this is that the update may have installed incompatible or outdated drivers for the touchpad. In such cases, the touchpad may stop responding or exhibit unusual behavior. This issue can be resolved by manually updating the touchpad drivers to the latest version compatible with your Windows 10 system.

Another reason could be that the update made changes to the touchpad settings, resulting in the malfunction. In this case, you can try resetting the touchpad settings to default or adjusting them according to your preferences.

To prevent this issue from occurring in the future, it is advisable to regularly check for driver updates and install them promptly. Additionally, disabling automatic driver updates from Windows Update settings can provide more control over your system’s hardware compatibility.

Unexpected Changes To Touchpad Sensitivity Settings

Unexpected changes to touchpad sensitivity settings can often lead to issues with the touchpad functionality on Windows 10. These changes might occur due to accidental alterations made by the user or software updates.

When the touchpad sensitivity is set too high or too low, it can cause the touchpad to become unresponsive or overly sensitive. This can result in difficulty navigating and using the touchpad effectively.

To resolve this issue, users can adjust the touchpad sensitivity settings in the Windows 10 control panel. Simply search for “Touchpad” in the Start menu and open the Touchpad settings. From there, users can find the sensitivity options and customize them according to their preference.

If the touchpad sensitivity settings have been unexpectedly changed, it is important to ensure that the changes are reverted back to the desired settings. This should help restore the normal functionality of the touchpad on Windows 10.

Accidental Touchpad Disablement Through Keyboard Shortcuts

Accidentally disabling the touchpad through keyboard shortcuts is a common issue faced by Windows 10 users. It can happen when certain key combinations are pressed, such as pressing the Fn key along with the function keys (F1, F2, etc.), or using a specific shortcut assigned by the laptop manufacturer.

This problem can be frustrating as it can lead users to believe that their touchpad is not functioning properly. However, the touchpad is simply disabled, and enabling it again is relatively easy.

To resolve this issue, follow these steps:
1. Press the Windows key + I to open the Settings menu.
2. Click on “Devices” and select “Touchpad” from the left-hand menu.
3. Under the “Touchpad” section, toggle the switch to “On” to enable the touchpad.
4. Alternatively, you may need to press a specific key combination (usually Fn + one of the function keys) to enable the touchpad. Look for touchpad-related symbols on your function keys and try pressing the corresponding key combination.

If the touchpad is still not working after enabling it, consider checking for other potential causes mentioned in this article, such as outdated drivers or conflicts with third-party software.

Malware Or Virus Interfering With Touchpad Functionality

This subheading refers to a possible cause of a non-working touchpad in Windows 10 due to malware or a virus. Malicious software can interfere with the functionality of various system components, including the touchpad. It can manipulate settings, disable the touchpad, or hinder its proper operation.

If you suspect malware or a virus is affecting your touchpad, it is essential to scan your computer with reliable antivirus software. Ensure your antivirus definitions are up to date, and run a full system scan. Remove any detected threats and restart your computer.

To minimize the risk of malware or virus interference, it is advisable to keep your operating system and all installed programs up to date, regularly scan your system for issues, and avoid downloading software from unknown or untrustworthy sources. Employing a robust antivirus solution and practicing safe browsing habits can significantly reduce the chances of encountering touchpad issues caused by malware or viruses.


1. Why is my touchpad not working on Windows 10?

There can be several reasons for a non-functional touchpad on Windows 10. It could be due to a driver issue, disabled touchpad, outdated software, or a hardware problem.

2. How can I enable my touchpad on Windows 10?

To enable the touchpad on Windows 10, go to the “Settings” menu and select “Devices”, then “Touchpad”. From there, make sure the touchpad is turned on and adjust any other settings as needed.

3. What should I do if the touchpad still doesn’t work after enabling it?

If enabling the touchpad didn’t resolve the issue, try updating the touchpad driver. You can do this by going to the manufacturer’s website and downloading the latest driver specific to your touchpad model. If the problem persists, it may be necessary to seek professional assistance or consider replacing the touchpad.

Final Verdict

In conclusion, the Windows 10 touchpad not working issue can be caused by various factors such as driver problems, software conflicts, incorrect settings, or hardware issues. However, there are several solutions available to troubleshoot and fix the problem, including updating drivers, running troubleshooting tools, checking for software conflicts, adjusting touchpad settings, or even replacing the touchpad hardware if necessary. By following these common solutions, users can regain the functionality of their touchpad and ensure a smooth operating experience on their Windows 10 device.

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